Mobile Privacy

SwiftAlarm! ESS Ltd (we) are committed to protecting and respecting your privacy.

SCOPE OF STATEMENT

This statement (together with our end-user licence agreement as set out at www.swiftalarm.com/EULA (EULA) and any additional terms of use incorporated by reference into the EULA, together our Terms of Use) applies to your use of:

SWIFTALARM version 1 mobile application software (App);and any online forms forming part of the App (Documents) mobile application software (App) available on our site on https://play.google.com/store/apps/details?id=com.swiftalarm.app (App Site), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device).

Any of the services accessible through the App (Service) unless the EULA states that a separate privacy statement applies to the particular Service, in which case that privacy statement only applies.

This statement sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1988 and 2003 as amended, the data controller is SwiftAlarm! ESS Ltd. registered in Ireland, registered number 552520 having its registered office at Blair House, Upper O’Connell Street, Ennis, Co Clare

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

Information you give us (Submitted information):

You may give us information about you by filling in forms in the Appand the Service Site (together Our Sites), or by corresponding with us (for example, by e-mail or chat). This includes information you provide when you register to use the App Site, download or register an App, use our Service or subscribe to our Service (where all or part of the Service has a charge associated with it), search for an App or Service, make an in-App purchase, share data via an App’s social media functions,, [send text messages with information and when you report a problem with an App, our Service, or our Site[s]. The information you give us may include your name, address, e-mail address and phone number, the Device’s phone number, age, username, password and other registration information, information relating to each of your Lifecircles, your defined first responders, personal description and other information.

Information we collect about you and your Device.

Each time you visit our Site or use the App we may automatically collect the following information:

technical information, including the type of mobile device you use, a unique device identifier (for example, your Device’s IMEI number, the MAC address of the Device’s wireless network interface, or the mobile phone number used by the Device), mobile network information, your mobile operating system, the type of mobile browser you use, time zone setting, (Device Information);

information stored on your Device, including contact information, login information and check ins, (Content Information);

details of your use of any of the App and/or your visits to our Site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access (Log Information).

Location information.

We may also use GPS technology or other technology to determine your current location. Our Services require we can access and use your personal data for the Service to work. If you wish to use the Service, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by emailing us at privacy@swiftalarm.com.

Information we receive from you about your designated first responders (First Responder Information).

In order to provide the Service we will receive and collect information about persons you choose to help in an emergency, iin particular name and phone number.

Information we receive from other sources (Third Party Information).

We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

If you contact us, we may keep a record of that correspondence.

Unique application numbers:

when you install or uninstall the Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system, may be sent to us.

COOKIES

We use cookies to distinguish you from other users of the App, App Site, Appstore or Service Site. This helps us to provide you with a good experience when you use the App or browse any of the sites and also allows us to improve the App and Our sites. For detailed information on the cookies we use and the purposes for which We use them, see our cookie statement www.swiftalarm.com/cookie_statement.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

Submitted Information: To save and store on servers in order to backup the information.

Device information: To differentiate different devices you might use and potentially follow bugs on particular brands or models.

Content information: to combine with log and submitted information

Log information: To better estimate when the app is in use.

Location information: to create individual and collective movement pattern maps.

First Responder Information: to save for backup and inform them about the possibility of a potential first response call and how to respond/what device needed for using the map-link.

Third Party Information: to better understand when apps might conflict each other

Unique application numbers: to differentiate users.

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this statement for as long as it is combined.

We do not disclose information about identifiable individuals to our advertisers, but we may provide them with anonymous aggregate information about our users. We may also use such aggregate information to help advertisers reach the kind of audience they want to target, for example by age. We may make use of the personal data we have collected from you to enable us to comply with our advertisers’ wishes by displaying their advertisement to that target audience.

DISCLOSURE OF YOUR INFORMATION

We may disclose some or all of the data we collect from you when you download or use the App to the following third parties:

Category of data: Any data

Recipient : Other swiftalarm subsidiaries

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 155 of the Companies Act 1963.

We may disclose your personal information to third parties:

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

If SwiftAlarm! ESS Ltd or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.

In order to: enforce or apply the EULA, www.swiftalarm.com/EULA, other agreements or to investigate potential breaches; or

protect the rights, property or safety of SwiftAlarm! ESS Ltd our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, and stored at, a destination inside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your request, order or reservation, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy statement.

All information you provide to us is stored on our secure servers.Any payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology. Where we have given you – or where you have chosen – a password that enables you to access certain parts of Our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

We may collect and store personal data on your Device using application data caches and browser web storage (including HTML 5) and other technology.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at SwiftAlarm! ESS Ltd. Blair House, Upper O’Connell Street, Ennis, Co Clare or at privacy@swiftalarm.com.

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

ACCESS TO INFORMATION

You have the right to be given a copy of your personal data which you may have supplied to us via the Site. To exercise this right, you must make your request in writing, post it and send it to our address as specified above and include with the request, a copy of your passport, a copy utility bill which will verify your address and enclose a fee of Euro 6.35. A request will be dealt with as soon as possible and will take not more than 40 days to process.

You also have the right to have inaccurate personal data corrected. If you discover that we hold inaccurate personal data about you, you have a right to instruct us to correct that information. Such an instruction must be in writing and will not take more than 40 days to process.

In certain circumstances you may also request that personal data which you have supplied via the Site be deleted, if we do not have a legitimate reason for retaining the personal data. We are not entitled to charge for dealing with such a request and we must comply within 40 days of the receipt of such a request. To exercise this right you would generally be expected to identify some contravention of data protection law in the manner in which the Site processes the personal data concerned.

In each case, you must make your request in writing, post it and send it to our address as specified above and include with the request, a copy of your passport, and a copy utility bill which will verify your address.

CHANGES TO PRIVACY STATEMENT

Any changes we may make to our privacy statement in the future will be posted on this page and, where appropriate, notified to you when you next start the App or log onto Service Site. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Service.

CONTACT

Questions, comments and requests regarding this privacy statement are welcomed and should be addressed to SwiftAlarm! ESS Ltd. Blair House, Upper O’Connell Street, Ennis, Co Clare or at privacy@swiftalarm.com.